Shipping policy
Shipping Policy
Shipping Information
Gajka Cosmetics currently ships within the United Kingdom.
All orders are carefully prepared and packed in small batches.
Orders are usually processed within 2–5 working days. During busy periods, seasonal launches or promotions, processing times may be slightly longer.
Once your order has been dispatched, you will receive a shipping confirmation email.
Delivery Times
Estimated delivery times may vary depending on the courier service and destination.
Please note that delivery delays can occasionally occur due to:
- postal service disruptions,
- weather conditions,
- busy seasonal periods,
- or circumstances outside our control.
Gajka Cosmetics is not responsible for delays caused by shipping carriers or incorrect delivery information provided at checkout.
Delivery Address
Please ensure that your shipping address is entered correctly before placing your order.
We cannot guarantee replacements or refunds for orders shipped to incorrectly entered addresses.
Lost or Damaged Orders
If your parcel arrives damaged or appears to be lost, please contact us as soon as possible at:
Please include:
- your order number,
- a short description of the issue,
- and photos if applicable.
We will do our best to help resolve the issue promptly.
International Shipping
At this time, we only ship within the United Kingdom.